Multi-Use Trail Ombudsman

The word ombudsman dates back to 1809 when the Swedish Parliament created a new official known as the Justitie-Ombudsman, referring to public officials appointed to investigate citizen complaints against governmental agencies. Ombudsman loosely translates as citizen defender or representative of the people.

The Multi-Use Trail ombudsman is helpful when:
1) Uncertain about which policy, procedure, or regulation applies to your Multi-Use Trail situation.

2) Unfairly or inequitably treated or that a policy, procedure, or regulation has been applied unfairly or erroneously, or is itself fundamentally unfair.

3) If a problem that requires someone to help negotiate a solution, or to help facilitate your communication with others.

4) Would like to find out who has the authority to make an exception to a rule or policy.

5) Want to know the right person or office to whom to direct a formal complaint or grievance.

Multi-Use Trail Ombudsman is a designated neutral person who provides confidential and informal assistance in resolving Multi-Use Trail conflicts. The Multi-Use Trail Ombudsman investigates complaints, reports findings, and helps mediate fair settlements, especially between an individuals or group of individuals; and an institution or organizations.

The Multi-Use Trail Ombudsman will:
Listen to complaints
Answer questions
Analyze situations
Explain policies and procedures
Provide information and advice
Explore solutions
Help untangle bureaucratic red tape
Suggest appropriate referrals
Assist in pursuing a resolution
Inform administration of significant trends
Recommend changes in policies and procedures

The Multi-Use Trail Ombudsman does not advocate for any side in a conflict. The role of the Multi-Use Trail Ombudsman is to identify potential areas of conflict, wrongdoing, administrative abuse and provides information on individual rights. The Multi-Use Trail Ombudsman provides an opportunity for informal discussion of problems outside formal channels.

Visit the Ombudsman Directory www.locateombudsman.com to find Multi-Use Trail Ombudsman in your area.

Submit Your Multi-Use Trail Complaints

University Ombudsman
Rental Housing Ombudsman
Citizens' Aide Ombudsman
Long-Term Care Ombudsman
Small Business Ombudsman
Corporate Ombudsman
Workplace Ombudsman
Workplace Ombudsman
Banking Financial Ombudsman
FSA Education Ombudsman
Insurance Industry Ombudsman
Prison Ombudsman
Supply Chain Logistics Ombudsman